What Should You Expect During Your First Call?

Our in-depth evaluations require 2-3 appointments.

-First appointment is an online intake where our psychologists will gather your thorough history to determine how to proceed with the evaluation process.

After the first appointment, you will be sent an email requesting clinical information via online questionnaires that you can fill out at home or from our office. These questionnaires are critical for our evaluation process to establish or rule out a diagnosis and provide individualized recommendations.

-Second and third appointments are for testing. These appointments are typically scheduled together after you have met with our psychologist for the intake. During these appointments, you may also be asked to complete clinical rating scales.

Our testing sessions last anywhere between 1-2 hours. They are scheduled once a week, but sometimes we may schedule a testing session more than once a week.

After all testing sessions are completed and we have gathered all necessary clinical rating scales, medical history, and clinical documentation, we begin to write the psychological report.

-The psychological evaluation report is an important document that includes a snapshot of our findings, diagnoses, recommendations, and results.

The reason for this is to avoid future headaches with insurance denials. Insurances are unpredictable and benefits vary greatly from member to member.

Yes, we can verify your benefits, but the information provided to us is limited and sometimes inaccurate, particularly with respect to psychological testing.

We will give you a form with specific testing codes and other important questions to help you avoid denials in the future and having to pay out of pocket for noncovered services.

Unfortunately, insurance companies are unpredictable. Sometimes your insurance may deny coverage for services due to a deductible that has not been met, a coinsurance (sharing cost between patient-insurance), noncovered diagnoses, or due to services that are determined not medically necessary .

We will do our best to keep you informed of denials, but please know that we have no way of knowing ahead of time if or how much your insurance will pay for services.

We kindly ask that you are patient with the provider and staff, as we try to do our best to obtain payment for delivered services. Ultimately, both the provider and the client's best interest is to obtain payment for delivered services.

Psychological report writing is part of a billed service that is time consuming and delicate. Our providers work on reports as the client's insurance makes payments for each session.

Our providers cannot work on a report without obtaining payment, whether through insurance or through the member directly.

We work diligently to obtain these payments, but unfortunately insurances are unpredictable and often times denials or delays in payments are completely outside of our control.

Some services are not covered by insurance. The following services are not covered by insurance:

-Gifted testing ($500 cost)

-Achievement/academic testing ($500 per section)

-Evaluation exclusively to receive testing accommodations for SAT/ACT, LSAT or Florida Bar exams without medical necessity.

-Testing without a billable diagnosis. All behavioral health claims must be billed with a billable diagnosis. This is why it is important to call the insurance before starting services to make sure your plan covers the diagnosis you are trying to explore.

Therefore, even though your insurance may pay for a psychological evaluation, if you choose to add academic testing, these services will be charged out of pocket. If you only want a gifted assessment, it will be charged out of pocket.

Similarly, if you or your child do not have a billable diagnosis or medical necessity for psychological assessment, the evaluation cannot be billed to your insurance, as it will be automatically denied due to lack of medical necessity and no diagnosis.

Yes, we do!

A Comprehensive Diagnostic Evaluation, or CDE, is an in-depth assessment of a child’s psychological functioning.

This is a thorough evaluation of your child that may include multiple domains, such as cognitive/intellectual, learning, attention and memory, executive skills, social-emotional and behavioral functioning, adaptive functioning, and developmental milestones.

Absolutely! We include the ADOS in most of our comprehensive developmental evaluations to rule out autism.

It is a comprehensive evaluation that includes a psychological evaluation, in addition to an academic achievement evaluation to receive accommodations for school and to rule out learning disabilities. This is not covered by insurance. The cost is $500 per academic area.

Completion of extensive documentation beyond the scope of the work the professionals are hired to do have a fee. The hourly fee can vary from $250-$350, depending on the professional completing the form.

Please make sure to ask what accommodations are needed before starting a psychological evaluation process.

We evaluate as early as 18 months. Our evaluations cover the lifespan. It is never too early or too late to evaluate!

Yes. We’re proud to have five providers in our office who are bilingual – fluent in both English and Spanish. One of our practitioners also speaks Creole.

Our office hours vary, so it’s always best to give us a call if you’re looking for more accurate information. Phone support is available between 8:30 a.m. and 4:30 p.m. Anything before or after these hours is considered extended office hours.

We can be contacted by Google Voice text at (786) 563-3720 or by email to contact@healthymindspsy.com for non emergency requests. We will then return your call during business hours.

Our providers work on different schedules, and some can see clients as early as 9 a.m. or as late as 7 p.m. One of our clinicians can also arrange sessions on a Saturday if this works best for you.

Absolutely! Your privacy and safety are our number one priority, and everything we discuss in our sessions will remain completely confidential.

Yes, we’re pleased to offer virtual appointments to increase our accessibility. Please tell us how you prefer your services to be rendered, and we’ll match you with a clinician who fits your requirements.

For therapy, this is possible. For evaluations, we require a deposit if you are not using your insurance. We also offer payment plans for evaluations.

We do not accept employee assistance program.

No, we do not.

While we offer family counseling, we do not offer couples counseling.

We are not an ABA company, we offer psychological testing. Our evaluations are useful to obtain services with an ABA company.

We do not prescribe medication.

We do not offer these types of evaluations.